Sorry to hear about the engine. Unfortunately I myself is looking for one(or at least a stock undamaged crankshaft).
I too have got a moan about customer service(or the lack thereof).
Quote:
...but our regular customers (taxis, police cars, dealers and the like) come first, since they are the ones who keep us in business...
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I had a similar attitude once, from a Motorcycle shop though. Just splashed out money on a NEW bike. And seeing that I work like a normal person, normal week hours, I asked the guy if I can come on Saturday morning to pick up the bike? "Well, Saturday is not really a good time, we are busy on Saturdays" .... Uh? Say what!? WTF are you going on about?
I just spend a couple of grand on a new bike, and you cant spare me the time on Saturday morning to come and pick up the bike, just because you got someone coming in talking/asking BS and MAYBE buy a pair of gloves from you!? Needless to say, I TOLD him: "See you Saturday morining then!" Wanker!!!! Months later, the business chain closed down that branch anyway.
The Client is King! Where have those days gone huh?