Contacting Remelle??

[70Turbobug]

Ok,to shed a little light on the subject: I spoke with Remmele this morning.He has been in the hospital for the past 2 weeks.His website is down because he cancelled his current provider and hasn´t got around to switching to another provider yet because he was in the hospital.Clive,I can somewhat understand that you may think because a website doesn´t exist anymore that the business is gone also.I guess that´s just the modern way of thinking that a business doesn´t exist if it doesn´t have a website or they cancelled their website.People are quick to judge nowadays without really knowing what the case is,which just kind of bothers me - especially on the internet .Moldex makes some of the finest cranks in the world and they don´t even have email...
Only a small percentage of Remmele´s "first time" customers and business contacts are through the internet.Most of his business comes from "word of mouth" current customers that recommend his products and services to others.This is the case with most of the german businesses in the acvw industry,hardly any of them rely on the internet and the majority of their customers are local.That said,that is one of the problems trying to do business from the USA with a german acvw company.There is a reluctance from german tuners in general to do business overseas due to hassles with customs,freight and money transfer.If the american banking system was more modern in dealing witrh wire money transfers and cheaper fees,it would open the doors for doing better business.I´ve known Remmele for 10 years now,he has been in business for 25 years and has always done quite well,despite all the rumors etc. with him changing adresses/locations.That was because he always grew bigger and needed more space because he has always wanted to do most everything in house.Even the shop he has now has gotten to be too small,so he will possibly be moving again within the next couple of years.

[evilC]

Thanks for the enlightenment! The original web site was an impressive one so that when you get the message that it is locked you must get suspicious - as I said I've seen a few impressive businesses go down the pan over the last two years and it adds to all the frustration. I trust Remelle is well now and getting back into the groove?

BTW I am a partner/director of a small two man business and we don't have a web site either since we also rely on repeat business and referals, which has meant that we have been very busy over the last two years whilst all the others in our profession are floundering. I understand the small business issues and we always make an effort to please our clients and make them feel they are special - its part of the quality philosophy we apply. We are into quality not quantity.

Clive